FAQ & Site Info

Contact

Contact Ceylora Sapphire
Have a question about a specific gemstone? Need a video of a stone in different lighting, or looking to custom-source a specific carat weight? We are here to help!

As a trusted, Sri Lanka-based gemstone dealer, we pride ourselves on clear, direct communication. Please reach out to us using any of the methods below.

* How to Reach Us
eCrater Messaging System (Recommended)
For the fastest and most secure response regarding specific inventory, please use the "Contact Seller" link found on any of our product pages.

Response Time: We monitor our messages closely and typically reply within 12 to 24 hours, taking international time zone differences into account.